No More Holiday Stress: AI Helps SMBs Win Big
The holiday season is upon us. For small businesses, that means a rush of online traffic and an influx of last-minute shoppers. Forrester estimates that 75% of online adults in the UK and US will shop during the 2024 winter holidays—whether it's Christmas, Hanukkah, or Kwanzaa. At the recent Small Business Expo in Dallas, we heard firsthand from the owner of a handmade home decor shop who was already feeling the weight of the season. Their small team was flooded with customer questions about shipping times, inventory, and product availability. They quickly realized they couldn't keep up. Which is when they turned to an AI chatbot for help. AI chatbots are more advanced and human-like than ever. When an intelligent chatbot supports your team, it helps you breeze through the holiday rush. An AI chatbot supporting your team means you get dual benefits: keeping customers happy while saving time to spend with your loved ones.
The holiday season is upon us. For small businesses, that means a rush of online traffic and an influx of last-minute shoppers. Forrester estimates that 75% of online adults in the UK and US will shop during the 2024 winter holidays—whether it's Christmas, Hanukkah, or Kwanzaa.
At the recent Small Business Expo in Dallas, we heard firsthand from the owner of a handmade home decor shop who was already feeling the weight of the season. Their small team was flooded with customer questions about shipping times, inventory, and product availability. They quickly realized they couldn't keep up. Which is when they turned to an AI chatbot for help.
AI chatbots are more advanced and human-like than ever. When an intelligent chatbot supports your team, it helps you breeze through the holiday rush. An AI chatbot supporting your team means you get dual benefits: keeping customers happy while saving time to spend with your loved ones.
