“Data is the key”: Twilio’s Head of R&D on the need for good data
In this episode, Ben and Ryan sit down with Inbal Shani, Chief Product Officer and Head of R&D at Twilio. They talk about how Twilio is incorporating AI into its offerings, the enormous importance of data quality in achieving high-quality responses from AI, the challenges of integrating cutting-edge AI technology into legacy systems, and how companies are turning to AI to improve developer productivity and customer engagement.
In this episode, Ben and Ryan sit down with Inbal Shani, Chief Product Officer and Head of R&D at Twilio. They talk about how Twilio is incorporating AI into its offerings, the enormous importance of data quality in achieving high-quality responses from AI, the challenges of integrating cutting-edge AI technology into legacy systems, and how companies are turning to AI to improve developer productivity and customer engagement.
